M-Intensive ODT's website is for your own personal and non commercial use.
M-Intensive ODT and m-intensive.co.uk ("the website") will not be liable for any losses incurred by you in connection with your use of the website, for any delay in using or your inability to use the website, for any information or products obtained through the website or for any material posted to the website by users of the website.
Your order for goods is accepted and a contract is formed between M-Intensive ODT and you when we despatch the goods you have ordered and not before. A contract is not formed at the point in time that payment has been taken from you by M-Intensive ODT, nor at the point in time that you receive an email from M-Intensive ODT acknowledging receipt of your order. Until the goods are despatched the order may not be accepted by M-Intensive ODT, or may be cancelled by you. Exceptions apply to orders for personalised items and goods made to your order which cannot be cancelled by you once you have received an email confirmation that your order has been received, as such items and goods may already be in production as a result of your order.
For England, Scotland & Wales, standard courier delivery charge to home is £3.99 per delivery.The Website will confirm our charge to deliver your products to an international address before you place your order for the international delivery service. All courier delivery services are subject to stock, courier area and availability and demand. When the standard courier service is not available, M-Intensive ODT will deliver by an alternative carrier and this may take longer and perhaps affect the cost of the delivery. Orders placed on a Saturday will be delivery on Monday.
There are NO CASH REFUNDS available.
Return merchandise within 14 days (in new or like-new condition) for a prompt exchange (excluding delivery charges).
Defective material will be handled on an individual basis.
If you return the whole order the delivery charge will be refunded.
If you have specific questions about exchanging an item, please email firstname.lastname@example.org or call us at +44(0)20 3908 0020